This is so strange to me. I guess people enjoy being ripped off and getting less and less value for their money.
9 points
At some point they made a decision to change from something else to Netflix, so perhaps they’re not afraid of change but might need a compelling reason to use a different service?
Could be an opportunity for you to educate them on what options are available and why that will benefit them long term.
4 points
He could just pickup another service for a month or two and share the account with them. I know most others are planning on cracking down, but none have so far afaik.
2 points
