31 points

The concept mouse that Faber examined was “a little heavier” than the typical mouse. But what drives its longevity potential for Logitech is the idea of constantly updated software and services.

What software or service updates does a mouse even need?

Like, the crazier mice have software, but it doesn’t really need updated. It’s just for fine tuning DPI and turning off the flashy lights.

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20 points

I mainly wonder how they are going to solve a broken microswitch with a software update…

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2 points

When you pay them as long as you use the mouse, they have a business reason to keep it working as long as possible (so to use batter switches) and sending you a new one when one breaks can still be profitable for them. Software updates are less important here.

I guess for end users it will still be cheaper and more convenient to buy a new regular mouse with a one-time payment after the previous one breaks. And that is how electro-trash piles up…

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6 points

There is a lesson in there about how we get stupid outcomes from “capitalism”

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6 points

It’s just for … turning off the flashy lights.

This right here. But the software is garbage and I’d prefer they didn’t include the disco lights at all. Maybe that’s a way to improve profits?

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2 points

Button mapping is also in software for programmable buttons. Otherwise even my G52 Hero doesn’t actually need the software. The beauty and whole point of USB peripherals is plug-n-play so there’s absolutely no point to a subscription service… well, nothing short of a dystopian future where the “lifetime” mouse is “lifetime” because the switches are so terrible they only last a month before needing to send it in for replacements, justified by each switch having a programmable micro-processor that needs to be flashed with proprietary software at replacement, effectively over-powering right-to-repair in the same swoop. At that point, it’s not worth using a computer. I’d learn to carve on stone tablets before accepting that BS.

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3 points
*

There’s no big reason why remapping couldn’t be done in a way that doesn’t require actively running software on the host machine. QMK, the open source firmware for keyboards has had this for years. You can update your keymap with an online editor, but once it’s flashed, your mappings will be remembered regardless of which computer/phone/whatever you use the keyboard with - without having to run any software besides the OS on the host.

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3 points
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Very accurate and I don’t disagree. I want to be clear my comment was only as a partial correction for the last sentence of the original comment and am in no way advocating for programmable buttons to stay this way. The argument is the status quo is simplicity (you know, except for all of the times the software is so bad that it basically doesn’t work either because of bad UI or terrible programming) despite the fact the true reasoning is likely creating false brand loyalty and likely some means of selling user data. Personally, I’d like to see the availability of choice between proprietary and FOSS, even if it’s only to force the big wigs to develop better software since the bar is currently on the ground on a good day.

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1 point

I have a microsoft trackball, black body red ball thumb driven, was $35 us/$99 cdn and I bought the first of 2 in 2000 it has not been supported for a long time. I saved the drivers to a usb and am still using the combined trackball today. The 1st tracball had 1 board die in it, bought the second the other board died in that one so I combined the 2 working boards and it still goes strong.

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3 points

Yep, fun fact: The basic mouse functionality is built into Windows, Linux, presumably macOS, and I believe even Android. Mouses all do similar enough of a thing and have been doing so for long enough, that we just ship a driver in OSs to take care of the core functionality.

The only real software “innovation” happens in offering profiles, LED patterns and whatnot.

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4 points

So what they mean is we have received expensive garbage that had a short shelf life from the very beginning and they would now rather make a “quality” product and milk us dry for owning it? Sure sounds like a good idea for shareholders.

If i could choose one job it would be to fuck CEOs and shareholders with rusty razor blades.

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OK, so, you’re right. Let’s be fair, though: this is capitalism. There are companies that make quality mice, and they are more expensive and don’t compete at the same scale Logitech does. If Logitech made quality mice, they’d be more expensive, and even more consumers would look at and choose cheaper mice from their competitors.

Part of this is absolutely “margins & profit.” Part is the veiled curse of online shopping: when you can’t feel and handle the product, much more of shopper decision comes down to simply price: this is the T-Shirt Effect: if two online products look identical, but one is less expensive, most people are going to opt for the less expensive one. It’s put established companies known for quality out of business, or driven their product quality down to compete. Part of it is that there are few reliable, authoritative review sources; many are barely disguised paid ads, or star-manipulation. The end sum is consumers voting with their dollars, and companies responding accordingly. Sales are down, your competitors’ are up, people are choosing products you know are cheaper crap, and so it’s obvious people prefer cheaper crap, so you make it.

It’s a lose-lose for everyone except those companies able to quickly clone reputable products, but with lower-quality components, and flood the online market with them.

Low-quality, low-cost mass manufacturing has put products in the hands of people who wouldn’t otherwise be able to afford them. But it’s also driven down quality, and driven waste up; the same decision process being used by low-income folks is also used by middle-class, and with nearly all shopping being online, consumers have few options for a better process.

The equation changes when you get to the wealthy, who can shop with companies who aren’t competing on volume, but reputation and margins: the Bang & Olufsens; the Breguets, and the Urban Jurgensens. People who can afford to shop with artisans shop differently, but all t-shirts look the same online.

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3 points

I have no problem with buying more expensive, high quality stuff. The problem is that the higher price often simply means meaningless features instead of good durability. The mouse i am using right now cost me 150€ and i hoped it was more durable but the right click is already not working properly. Garbage.

If i could trust companies to actually put out stuff that lasts a life time i would love to have it. This however simply sounds like another move to increase the companies value for its shareholders.

Clothing is a whole other matter and again as consumer it is really hard to know whether your money goes to quality or simply marketing and “good feeling”.

When everything you buy as a consumer tends to break fast they will have no real choice but to go for cheap crap.

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33 points
*

So if you miss a payment your mouse shuts off?

How is your standing policed, with an always online requirement? So if I move and need to wait to get my internet up, I can’t use my mouse?

Are they legally liable for lifetime support or are you signing away that right in the EULA and they can end support for your “lifetime” mouse on a whim?

I’d rather rent my furniture than subscribe to a mouse, but both practices are exploiting this world’s rampant financial illiteracy.

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4 points

They could probably do that in windows by adding some service that checks if the mouse is valid… Since on windows it’s using Logitech drivers.

On Linux it’s open source so no way they can do anything.

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4 points

Nah, you just have the mouse do a cryptographic handshake with the driver software and tie it to a server-side validation check, and thus if there’s no handshake and validation, there’s no working mouse.

Easy!

(Please don’t read this Logitech.)

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2 points

Now we need internet to use a mouse. Brilliant. :)

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2 points

How is no one pointing out that a mouse subscription would make it so that if you missed a payment then (the majority of) people literally wouldn’t be able to re subscribe since, you know, most people use a mouse to do things on the internet.

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1 point

Are they legally liable for lifetime support or are you signing away that right in the EULA and they can end support for your “lifetime” mouse on a whim?

What do you think? After they’ve sold all of them they’ll release Lifetime Mouse 2.0, and cancel all the support for these, bricking your mouse.

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1 point

HP ink enters the chat

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26 points

Dumbest shit I’ve heard this week.

Switches that last forever would be interesting. Subscription models and sw updates for a mouse are the very opposite of interesting. I’d pay not to have either.

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4 points

There are industrial switches that last practically forever. I’ve made some test robots for wearing out limit switches and the decent ones could be hammered constantly for days on end without a single miss.

Another component that doesn’t wear out is a photo gate. It doesn’t click or spring, though.

Actually just a decent keyboard switch would probably put up with a lot.

But it’s cheaper to go cheap and you get more repeat business.

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6 points

My $50 mouse has switches rated for 20 million clicks. Had it for 5 years and it still works flawlessly, but if they do ever wear out I can replace them.

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10 points

Don’t do it, Logitech. Don’t go full HP.

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3 points

They already have with their planned obsolescence. At least HP printers tend to work if you give them blood of your first born ink.

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1 point

My biggest problem with HP printers was their wifi components. It got to the point I was having to manually reconnect the unit to my wifi with every use until I was ready to throw it out my window. I never got the catharsis of that but I did get an Epson Ecotank with an ethernet port. Not had a problem since.

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