Sony Xperia smartphones look so good on paper. So why is it that we don’t recommend them? Here’s our answer to that and a brief 2023 review of the Sony Xperia 1 IV.
Sony phones are great for custom firmware support
Sony Support SUX.
When you go to Samsung or Moto/Lenovo support, they would give you a loaner phone when yours was in for repairs. Repair centers accepted wherever they were located.
Sony would tell a 1500USD phone customer to F*CK OFF if they asked for a loaner phone during repairs. You have to go to the Sony Mobile repair center to get any kind of help. There are tons of dealers and TV / audio / other Sony repair and none of those have any kind words or help for customers.
Sony Support is DOGSHIT GARBAGE.
Marketing and availablity. Unless you watch Phonereviews you probably have no idea these phones exist.
I just bought a new phone. I went with a Galaxy again. I really wanted the Sony because it has a great feature set. However, I was not confident in long term support, which Sony has said will be much shorter than competitors. And it also cost about 30% more than the other flagship phones. I can’t justify spending more money for a phone that will last me half as long.
I have xperia 1 III and will use it until it dies, but there is very little chance that I’m buying xperia next, mainly because the camera is so shit. I don’t really care for the camera that much, but the picture quality is only comparable to xiaomi <200€ phones, that is way to shit compared to the price I’m paying.
