TL;DR:

Pilot Project Conclusion: The Swiss Federal Chancellery’s Mastodon instance pilot project, launched in September 2023, has ended as the conditions for continuation were not met.

Low Engagement: The six official accounts on Mastodon had around 3500 followers in total, with low engagement rates compared to other platforms like X and Instagram.

User Decline: The number of active Mastodon users globally is decreasing, contributing to the decision to end the project.

Closure: The social.admin.ch instance will be closed at the end of the month.

Article translated in English :

Confederation closes its Mastodon instance

Bern, 25.09.2024 - Since September 2023, the Federal Chancellery has been operating a Mastodon instance for the federal administration. The pilot project, limited to one year, ends today as the conditions for its continuation have not been met.

As part of their statutory information mandate, the Federal Council and the federal administration have also been communicating on social media for many years and are constantly examining whether platforms not used until now are eligible.

In September 2023, the Conference of Federal Information Services decided to launch a pilot project on the decentralised Mastodon platform. The Federal Chancellery then opened the social.admin.ch instance, on which members of the Federal Council and departments could manage official accounts. The pilot project was limited to one year.

Mastodon has useful features for government communication. Thanks to its decentralised organisation, the platform is not subject to the control of a single company or to any state censorship. Its source code is open, it complies with data protection and is not driven by algorithms.

Too few active users

On the social.admin.ch instance, three departments managed five accounts, and the Federal Chancellery managed one account for the entire Federal Council. The six accounts of the Confederation had around 3,500 subscribers in total.

On platforms such as X or Instagram, the Federal Council and the Federal Administration reach many more subscribers with comparable accounts. In addition, the contributions of the Mastodon accounts of the Federal Council and the Federal Administration have rather low engagement rates (likes, shares, comments). Finally, the number of active users of Mastodon worldwide is once again falling.

The Conference of Information Services of the Confederation therefore considers that the conditions for continuing the pilot project have not been met, and activities on the Mastodon accounts of the Federal Council and the federal administration are suspended as of today. The social.admin.ch instance will be closed at the end of the month.

74 points

Mastodon use in on a decline? What a shame. I personally dislike the format but then again I barely used Twitter.

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4 points

Yeah it’s no wonder as Bluesky seems to work better as an alternative.

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2 points

If you speak Portuguese maybe.

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6 points
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How do you mean? It’s majorly US centric, and that was part of why Mastodon worked better as a Twitter-replacement here in the EU at first.

But as always, something like Reddit or Twitter benefits from centralization, as far as user interactions go. So slowly, people drift to whatever the single largest alternative is when they leave the current status quo, and in alternative-Twitter-land, this seems to be either Threads or Bluesky, and their cases are fairly incomparable.

Doesn’t make it the perfect solution, but like always in Engineering, the perfect solution is rarely the best one.

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4 points

If you speak Portuguese maybe.

I did some tests here, setting up my browser config to show content preferably in Italian, then German, then Portuguese, then English. It showed something like 5~10 posts in English for each post in Portuguese. (No content was shown in either Italian or German, so odds are that Bluesky doesn’t even take the browser config into account.)

Granted, for most Portuguese speakers it should be 7:00 now, so it might be worth repeating the test for the later afternoon, dunno, 18:00 or so. Or in the weekend.

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4 points

Better in what way? Format wise? Does it have better apps?

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4 points

No I mean it seems to work better as an alternative. Quite a few smaller companies, content creators and so on I want to see enws from are on there, so it somehow seems to work better for them. 🤷‍♀️

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1 point
Deleted by creator
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12 points

Bluesky seems to work better as an alternative.

Until they run out of VC money.

Then the enshittification happens, to pay the bills.

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7 points

Yeah, not unlikely. Can’t truly know ahead of time of course, but it feels like that would eventually happen. I wish governments in particular had jumped harder onto Mastodon, slowly moving attention there.

But it’s probably also difficult to justify, because from their perspective it’s just one “someone else’s solution” vs another. They’d have to first make their own twitter like fediverse software I bet.

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33 points

From what I saw it was actually rising. A lot of Brazilian signed up when X was banned in their country and all the indicators are going up it seems. I don’t know where they got their numbers, to me it feels like they needed an excuse to cut costs.

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11 points

Even if, they don’t really speak English, let alone German. You can see it on Bluesky that the majority of posts are in Portuguese.

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38 points

I saw mastodon had a slight bump when that happened, but 90% of them went to bluesky. They got like 3 3 million users in 2 days. Mastodon got like …a few thousand?

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1 point

a few hundreds at most I would say.

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11 points
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It has had a huge increase according to the statistics. I wonder where they are getting their numbers from. Both fedidb and other sources say the number of users are only going up.

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9 points
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FediDB reports that the Mastodon active user count is on the decline the last year, from more than. 1.2 million to 820k thousand. The number seems to maybe stabilize a little, but it appears as a slow decline when studying the last year.

Then again, this is following from a huge bump of new users with the twitter exodus. It’s natural that not all will stick around, so a decline in active user now is not so surprising. It does indicate a lack of ability to move the momentum, but it’s an open source project with very limited funding, not a venture capital startup. It’s not here for explosive growth.

Furthermore, the number of Mastodon users is not a perfect measure. If it was matched by a huge number of users on gotosocial or misskey, it wouldn’t really matter. The Swiss should maybe have waited for Threads to federate both ways before deciding to leave on account of limited interactions.

Anyway, they’re not entirely wrong to say Mastodon is on the decline. But they’re not entirely right either.

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1 point

Just for the record, I know little about gotosocial, but I’ve looked into Misskey a fair bit and I think it’s irrelevant here.

FediDB data on active users seems off (a low ~12k MAU), but even if the real number is much greater, most are on the flagship instance (misskey.io) which has multiple CSAM censures on fediseer.

Put another way, it’s almost counterproductive to include Misskey in these topics because simply federating with its biggest instance could be a liability for most 1st world western instances.

I doubt the Swiss government would get much out of Misskey.

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10 points

9 out of 10 porn bots prefer X

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17 points
4 points

Vraiment dommage :(

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7 points

Sad but unfortunately fairly justified. Hard to justify spending public money on 3,500 users.

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3 points

J’ai quand même l’impression qu’ils auraient pu prévenir avant de prendre leur décision. Ça aurait encouragé les gens à suivre le compte, et aurait pu montrer la réactivité plus organique du Fedivers par rapport aux réseaux sociaux corporate

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6 points

How much funding does a single software instance serving 3500 users really require? I could probably run it off my desktop.

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6 points

When you’re a government, you need a little more process to ensure things are done well (moderation, security, …). Even something simple like that could take valuable time from quite a few people.

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-25 points

LOL, like I write a same comment I got deleted on Fediverse but it lives well on Instagram and X? The arbitrary standard for the censorship in Fediverse is extremely bad.

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28 points

Better a moderation system that has a few false positives than a system that allows nazi and fascist accounts to flourish.

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-10 points

This sounds like Chinese Communist Party :)

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8 points

You seriously think there’s something wrong with not allowing Nazi and Fascist content on a social media site? You think we should allow a platform for those fucks?

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-4 points

The fediverse moderation is either nonexistent, having disinformation, Tankies and terrorist simps flourish, or being mod abusive like on Reddit where mods react selectively and based on their mood.

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12 points

What is “Fediverse moderation”?

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4 points

Feel free to report those on !yepowertrippinbastards@lemmy.dbzer0.com

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19 points

The Fediverse is not one thing. It’s a bunch of different sites that are interconnected. You can join a site that has strict moderation, or you can join one that has no moderation at all.

Personally, I’m not here because I think moderation on Instagram and X is too active. Rather to the contrary.

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4 points
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For better or worse, the moderation policies of Lemmy.world is seen as “the fediverse”.

Almost everyone decided to use that instance, so… It’s the default choice still.

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6 points
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Then again, the only person in these comments actually using lemmy.world seemed pretty happy with his experience.

It would be nice if people had an easier way of knowing the level of moderation before joining a server. One idea could be for services like Fediverser could include an indicator of moderation level - for example “relaxed” if few instances are defederated, “moderate” if moderation is more active, and “strict” for more restrictive communities. Data from Fediseer might be useful in this regard.

That way the people fleeing Reddit because of censorship would know where to go, and the rest of us wouldn’t have to be bothered by them unless we really wanted to.

The biggest problem, I guess, is that it’s a lot of work, and I certainly don’t have the time nor skill-set required. So people will just have to read their instance rules. :)

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9 points

If you run your own server (like a country would in this case) you’re the one deciding whether things are allowed to be posted. Of course that doesn’t stop other people from blocking you. But the whole idea is as a sovereign country a private corporation shouldn’t have a say over which posts are seen.

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5 points

It is telling that you consider moderation “censorship”

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1 point

Depends on what you get moderated for. I once posted a question about trans people and I got banned from some Lemmy.ml community because they thought I was trolling them. I wasn’t.

It’s just sometimes hard for moderators to know what kind of person they are dealing with. But someone’s posting history is usually enough to see if they are trolling or not.

Also what is trolling. It’s supposed to mean that you intentionally upset people for fun. How can anyone know if it’s intentionally or not. To some people, asking a question is trolling because they don’t see why anyone would ask that if they didn’t try to upset people.

So… It’s interesting.

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1 point

My point is that the word censorship carries a connotation of trying to suppress certain types of speech. While that may be true in some cases, for the most part if I get moderated it’s for an opinion I can understand or disagree with. In either case it’s an opinion. I’m not a victim. On some instances though, yeah censorship is kind of a thing. On .ml, anything seen as not extremely left wing gets deleted or banned, and that’s bad. But I can just avoid that shitty instance. No one owes me the “right” to be heard in every context.

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4 points
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Moderation is when you take down material because the recipient doesn’t want to see it. Censorship is when you take down content because you don’t want the recipient to see it, regardless of how the recipient feels about it.

— vintermann, Hacker News

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1 point
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— vintermann, Hacker News

I don’t know who this person is, but adding “Hacker News” doesn’t give their words more credibility. It gives them less, if anything.

Imagine I quoted someone and, underneath it, added:

— PM_ME_UR_FEET, Reddit

Both of these enjoy the same level of base, intrinsic trust to me: none.

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1 point

For something to be deleted on the fediverse you would need to have no instance and no followers lol

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3 points

The arbitrary standard for the censorship in Fediverse is extremely bad.

“The pirates code… Be more like… guidelines.”

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6 points

You can always make your own instance and moderate your own comments.

Be aware that no one is forced to keep federated with your instance.

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1 point

If you need to use X as an example of free speech, you’re on the wrong side of the argument bud.

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1 point

If you need to use X as an example of free speech, you’re on the wrong side of the argument bud.

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243 points

“We’ve also closed the wheelchair ramps as the stairs are more popular.”

Sometimes avoiding corporatism or maintaining your privacy feels like an accessibility issue (I’m looking at you, open source projects who direct their community to Discord).

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86 points

It’s accessibility, and it’s also sovereignty.

Another way of rephrasing this decision is “we have decided to stop publishing information on our official website, as we receive more interaction on X”. Which is pretty questionable.

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12 points

(I’m looking at you, open source projects who direct their community to Discord)

This is surprisingly very common. Even for stuff that prioritise privacy. The interesting part is why discord is kept under the covers by everyone - despite its security offences, and anti-user practices.

There isn’t much talk about discord like there is about browsers. However, it might be just an undeveloped branch of the oss community.

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9 points

A good quality open source “federated discord” would be as important as lemmy or mastadon. But there isn’t much hype around it. Afaik matrix is still far behind discord quality wise and the architecture has limitations for anonymity and encryption.

Discord is just high quality and so easy to use because making a server is so easy.

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11 points
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We stopped developing quality self-hosted forums and somehow now everyone is all over live chats. Chat is the worse form of communication to create permanent records of support issues. It’s the flipside of Wiki’s problems. They use hidden wikis to host discussion of wikipedia articles, moderation and other topics and the thing is a nightmare because it is not suited for conversation. FOSS development needs something that can do both. Live group chat for general discussion, with a static discussion forum for single issues, and a wiki where it can all be archived as structured articles. There’s currently nothing popular that fills the bill.

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2 points

Discord is just high quality and

What are you smoking and can you share the contact info of your dealer?

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37 points

As a disabled person I don’t think that’s a fair comparison to use.

People on mastodon have a choice, it’s an awful choice which comes with privacy and contributing to corporate trash, being advertised at non-stop compromises, which in my opinion no one should have to make.

But you can still see it. Disabled people just straight up can’t use the stairs. It’s not that it’s a shit compromise for us. It’s that we are physically unable too.

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19 points

I dunno. You could throw yourself down the stairs. It’s an awful choice, but you could still do it…

The point is, a choice with all kinds of negative consequences to it isn’t really a choice.

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12 points
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I can’t throw myself up the stairs. Go in g down isn’t the problem, I could scooch down on my bum. (but then I would need someone to carry my wheelchair down).

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Agreed. By @FundMECFSResearch’s distinction, you (well, Americans) could choose to not pay taxes. You literally are able to not do it. Of course, you then have to deal with the consequences, but it falls in the same category of “optional.”

Gender-affirming surgery is “optional.” Eating food other than cat food is optional. Simply having the ability to make a choice between two options is not sufficient to justify saying both options are satisfactory.

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10 points

With these sites its actually not even a metaphor at all. Its a literal accessibility issue because closed sites like twitter and reddit dont allow open API access for apps building features for blind or deaf people.

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8 points

Yes definitely for hard of hearing and hard of sight people it can be an accessibility issue. I’m mostly deaf myself.

But comparing the situation for abled people in the way it was above doesn’t really work.

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9 points
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The term “accessibility” is not the exclusive domain of the physically disabled. Accessibility affects all people across race, gender, class, age and disability.

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8 points

That’s not the point I was making. Just that the wheelchair ramp comparison doesn’t work.

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43 points

imagine being a country and having to be obeisant to the terms of service and moderation choices of X or Instagram

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11 points

Countries will get what they want from X or Instagram either way, see Brazil.

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2 points

Switzerland doesn’t have the same sheet weight Brazil has.

And it probably doesn’t wants to ruffle big US tech companies with so many having their big European HQs in Zurich.

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6 points

Having a physical HQ is a huge advantage for a country to have here.

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Fediverse

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If you wanted to get help with moderating your own community then head over to !moderators@lemmy.world!

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