Because they couldn’t. He bought the bag before they automatically tracked all purchasers with a unique ID on the bags they sell. The CEO of PD actively called the tip line.
So its merely attempted snitching. The CEO failed at it, but I’ll still give his company full credit for trying, and never buy one of their products ever. I hope they go bankrupt.
People are so misinformed here. I bought a v1 long time ago in like 2018 from a local store. Paid cash no one asked my name and it has a unique serial number.
I know this because it has some discoloration that I recently found out was a known issue with the color I bought. I hit them up and told them I bought it in 2018 from a local store and don’t have the receipt.
They just asked for pictures and my information like name and address to send the replacement.
Instead I asked for credit since the V2 isn’t the exact same. They said ok and gave me the credit for the full price of a new one. Super easy.
How is that misinformed? The V1 does not have unique ids automatically tied to the purchaser when purchased direct. The v2 does.
I had a v1 and it has a unique identifier. A serial number. I saw it myself. I had to give it to peak design for a warranty
Also, when I bought my newer one from REI they didn’t get my information at all. Maybe it’s different for the travel line I don’t now. But I’ve never had to give my information during purchase unless it’s online
Never buying their shit
No one is wondering why a backpack has a serial number to begin with? Vehicles, sure. Electronics, ok. But a backpack? Why does it even need a serial number?
It’s essentially a clothing item. My t-shirts don’t have serial numbers. I’m just finding it a bit insane that a backpack would have a unique serial.
It’s so people can’t commit fraud mostly. There’s an epidemic of people buying something from a place like Amazon and then 2 years later buying it again and returning it but sending the old one back instead.
This allows tracking of that. Otherwise the company loses money and has no recourse. I get it from that perspective. Even some phone cases have the same thing. Apple cases. Pikata cases. Many things and it is for this reason mostly.
Not so they can track theft or hopefully track you.
They have a pretty robust used gear swap program and their products come with lifetime warranties.
Yeah… that should be tied to the product, not a person. And it doesn’t need a unique serial number. Take the old one back, verify it’s not a fraud, send the replacement. If it’s a fraud, destroy it and let the customer know why, then offer them credit on a genuine piece.
A backpack company doesn’t need to know who I am.
I predict that soon there will be legislation outlawing the removal of unique identifiers on articles of clothing.
I can’t see legislation of such ever passing. The government would have to have ownership of the item for it to stand. (Which is why it is illegal to tamper with money).
Shit a judge ruled it was unconstitutional to ban the ownership of firearms where the serial numbers were filed off just 2 years ago.
I assume the standing is that if someone actually owns something, you can’t make rules on what they do with it so long as it isn’t harming others. Buy a flag, burn it, all good; burn someone else’s flag… not so good, as you can’t tamper with other people’s property.
I already don’t understand why anyone would overpay for a “designer” anything - I know their reasoning, it’s just stupid though. So I extra can’t understand why anyone would buy an overpriced, analog product that goes out of it’s way to digitally track you. I mean my phone I get, but a bag? I can get a bag dirt cheap that won’t tell the company or cops where I am.
