Day 4910 of telling people that being introverted and having social anxiety are not the same.
Socially anxious not introverts. Introvert does not mean you dont like being social it just drains more enegy than you get back. Im introverted but I love speaking to people I just need some time alone after. Im actually more anxious using self checkouts than the cashier
The majority of self-checkouts I’ve tried were such a clusterfuck of bad UI design, and it’s made worse by the requirement to have a human check your ID when you’re buying alcohol etc., which is a huge bottleneck when a lot of people are using SC. And when you inevitably push some wrong button that puts you into a situation you can’t get out of without employee intervention, you (as an introvert) are in a far worse situation than if you had just used a regular checkout (though cashiers in my country don’t really do small-talk, which obviously helps a lot from an introvert perspective).
Here in sweden they all work fine, biggest UI problem is that they require you to tap the screen before you can tap your card and start scanning…
Yeah I absolutely prefer the regular checkout. They don’t care if I say a word or not. It’s faster and more convenient and it is 100 times less awkward than waiting for help or sneaking away when you realize this isn’t working and you need regular checkout. Stupid Rewe stupid herbs that don’t weigh enough I CAN’T MAKE THEM WEIGH MORE you stupid scale with your stupid put the scanned product on the basket side
Except I am also severely frustrated by how crappy they are, with 50% of my checkouts requiring pressing the bloody assistance button.
I loved them when they first came in. Then they started messing with the software. I have a grocery store near me that requires everything to be scanned with the build in scanner (no gun). And be placed on the belt to get weighed. That means cases of water, soda, anything else huge has to come out of the cart and put back every time.
It makes me not want to shop for large items there. And I’m faster than most employees that run checkout.
Interesting, I’ve used self checkouts all over the US and every single one has been as you described. I didn’t know there was a gun option!
One I saw had a big depositing area where you’d put your stuff to be weighed, though it did tell you to keep particularly large or heavy articles in the cart. There was a service counter right opposite, so I assume there was some measure of trust that the employees there would see if you pulled suspicious shit.
Every now and then, that scale would be picky though. Article should weigh 400-500g, but actually weighs in at 503? Yeah let’s flag that for a human to check.
Blessedly, the employees generally were quick to step up, slap their access token thing on the sensor, recognise the situation and clear it without much need for interaction. Likewise with age controls, quick and no fuss. The UI had its issues but the employees at least made up for it.
