T-Mobile is a dysfunctional company, their actual network is good to great in my experience but they seem to be incompetent at literally everything else.

Is this the app or the website? I can log in on the website fine. I have no desire to have the app on my device because lord only knows what data it collects. No thanks.

This was updated sometime since this post. Now they are honest and say prepaid is not supported.

Please take note of rule 2.

• Do not post images unless they are absolutely necessary. They are currently not accessible to those using screen readers and Lemmy server admins are regular people with regular jobs and should not have to pay to hold your image in perpetuity.

Please at least edit the post to include the text displayed in the image. Thanks