The problem is the tech is no longer addressing and solving existing problems. It is only being inserted into working systems to collect data and fees, breaking the processes.
Author is one step away from the realization that Capitalism is the culprit, and technology is just the vector.
“Science” and technology under capitalism are regressive forces for violent control.
Tech isn’t the problem. It’s the people in charge of it. It’s the capitalism/neo-feudalism controlling the politics.
Exactly. I would extend that and the article’s premise to say, tech isn’t innately good or bad, it is just a tool that can be applied in good or bad ways. For example at his cafe, a QR code ordering system could have been optional for those who prefer it, and could be easily implemented without collecting any personal data. And that could actually be a positive thing for those who want to reorder without getting up or who have social anxiety. But by forcing all customers into this confusing and privacy invading system, the tech becomes a bad thing.
The villain of that story is not tech. The villains are the online ordering company that decided to make a data grab, and the cafe owner who decided to buy tech so he wouldn’t have to pay servers.
Ah look, it’s in Antwerp. Wolstraat to be exact.i used to work in front of that place.