T-Mobile Is Forcibly Moving Those on Older Plans to Some of Its Newer Ones in November. Key takeaway: You can Opt-out but have to call T-Mobile Customer Care to do so. My Magenta to Go5G basic plan would cost $240 more annually for the added additional bonus of…extra hotspot data. That’s it.
I have been on a $40 10 gig/mo prepaid plan for 10 years now. If they get rid of it, I’ll cancel it. I’m sure they will eventually.
I only use them because my account is grandfathered from like 2003. If they raise my rates then I’ll get a carrier that doesn’t suck
While it’s irritating that this shift is happening, TMob has been the best carrier I’ve had and have no desire of switching away.
Ny account is also grandfathered from 2010 and so far, I’ve heard that those who ask to remain on their current plan have had no issues, so long as they call the support number directly.
That will be my play the moment I receive the official notification.
I just spoke with a T-Mobile phone representative and he said they are able to start opting people out NOW, so you don’t need to wait until next week to call them.
What’s the point of a contractual agreement if the company can just arbitrarily change it and force customers into new pricing tiers that were locked by the contract?
While I agree that this is outrageous, it is in the contract that people are signing that they can change this sort of thing.
Anyone who says Lemmy doesn’t have niche communities can go suck a fat one
T-Mobile has over 115 million customers, this isnt a niche community
Now something like “Wicket the Ewok Fan Community” would be niche