The U.S. Web Design System (USWDS) provides a comprehensive set of standards which guide those who build the U.S. government’s many websites.

Now I know what to blame for every single US government website being so poorly put together they they barely function, if they function at all.

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85 points
Deleted by creator
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51 points

The Free Software Foundation Europe has an awesome initiative called Public Money Public Code where they try to convince lawmakers to use as much open source software as possible when using public funds. I really hope they succeed.

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What about security? If it’s open source, anyone can poke around in the code and find vulnerabilities to exploit way easier.

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0 points

And 100% of it is dog shit. I have seen custom products from Accenture, Deloitte, and E&Y, and they were passable prototypes at best.

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2 points

Accenture doesn’t make shit. They bring in expensive ass consultants with 25 years of experience (on paper), then they sell something basically off the shelf. What’s left of the budget goes to a subcontractor, who now has to glue the already purchased pieces together with spit and gum, now on a very tight timeline before the funding runs out and your tiny company gets the blame

Haven’t worked directly with the others, but the Accenture story was the same everywhere

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9 points

That’s the opposite of most UK government websites. I’ve always found them very well designed and easy to use. I think they’re well regarded by web designers

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21 points
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1 point

The UK outsources too.

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2 points

UK gov site is pretty good, NHS can be an absolute mess, especially going into the different trusts.

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1 point

Well, that plus CGI

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5 points

Not to derail a good point but there are at least a few government entities with brain cells. Check out digital.gov and cloud.gov, the latter of which has created a responsive, accessible platform for government websites.

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-5 points
*

every single US government website being so poorly put together

So, just like the rest of the internet? A technology, that popularly speaking, has only been around for 30-years?

And you expect an entity, as huge and diverse as the US government, on federal/state/local levels, to be on the same page?

I can safely make 2 predictions about you:

  • You’re young, and that’s A-OK. My kids are GenZ, maybe Alpha? They’re my last, best hope for this world. But you haven’t had the benefit of watching all this evolve. I was writing BASIC on a VIC-20 as a child. 3K RAM!
  • You’re not in tech. So again, you haven’t had the benefit of trying to make all this shit work. GenXers physically and programmatically built the world you live in, on top of the work of the Boomers. I’ve hung cable drops and coded, all messy.

This clusterfuck is both expected and natural. Or did your science teacher tell you evolution was orderly? Or perhaps intelligently designed?

And anyone else wanting to complain, I’ll remind you, this is how the government vs. the free market works.

Government works by rules that are not broken or bent. And this pisses some people off. Private enterprise works by what works and what doesn’t. It’s fast and fluid, and not designed to take “the people” in mind. And this pisses some people off.

Some tasks are appropriate for the government, some for the public sector. We’re still working this shit out. (website_under_construction.gif)

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I can safely make 2 predictions about you:

You might wanna check the reception on your crystal ball, Nostradamus, cuz you’re wrong on all counts. I’m 38 and have worked in general IT as well as network engineering.

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2 points
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What a weirdly arrogant, condescending response. I also started on basic on a vic20, had a dad who worked in IT for the government, and have done all of that except the physical wiring on any noteworthy scale. This is utterly unhelpful.

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1 point

This thread is filled with people who don’t make a connection between shitty government websites and the roads that are filled with pot holes, several train derailments every day, a tax collection agency that doesn’t have enough staff to do audits on wealthy people, and schools that ban books that have rainbows in them but teach books by Prager U.

We could have better government websites - but not if we elect “starve the beast” politicians.

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1 point

Bold of you to assume that people writing contracts or working them know about these standards at all.

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6 points

USWDS is new and is a response to exactly that problem. You’d be blaming people who have nothing to do with the status quo who were hired to fix the problems you’ve experienced.

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364 points

The U.S. Web Design System (USWDS) provides a comprehensive set of standards which guide those who build the U.S. government’s many websites. Its documentation for developers borrows a “2% rule” from its British counterpart:
. . . we officially support any browser above 2% usage as observed by analytics.usa.gov.

Reminder to self to always use FF when visiting .gov sites.

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140 points

Thank you for the excerpt. I initially interpreted the title as US government agencies will stop using Firefox, not US government agencies will stop requiring their web masters to test in Firefox.

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44 points

I’d imagine that effectively means agencies would stop using Firefox, if they can’t use it on their own sites.

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29 points

Websites built for Chrome do work in Firefox.

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12 points

Fat chance they’re actually using Firefox in the first place. My money’s on Chrome or IE.

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2 points

tbh I already editorialized the title a bit to make it less exaggerated, wasn’t sure how far to take it.

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4 points
*

I thought that too. Poorly worded title.

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22 points

Or just in general

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6 points

I actually did that today before reading the article.

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11 points

I’ll be over here making sure they still got a sliver of Mosaic in their logs.

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48 points

Reminder to self to always use FF when visiting all websites.

^except the ones that only work in chrome

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17 points

*especially! Spoof user agent if you have to.

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16 points

if you spoof your user-agent it won’t help Firefox in metrics, since websites will think you’re other browser.

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15 points

I visit weather.gov around once a day on both mobile and desktop Firefox.

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41 points

I tried doing my annual vehicle registration online on FF yesterday and the dmv site kept throwing an error and bringing me back to step 1 when I submit my payment information. Tried turning off all my extensions and still wouldn’t budge. Finally tried it in Chrome and it worked instantly. You’d think government websites of all places would have compatibility with most popular browsers.

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7 points

dude i work with one that just recently added support for non-internet explorer… major. government. entity. places that are the reason for the required legacy i.e. code in edge.

this government shit is based on ‘lowest bidder’ mentality.

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21 points

Government websites don’t care at all about support, most of them were made 15-20 years ago and haven’t been updated at all

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6 points

Well, those will work in Firefox just fine…

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5 points

I have had some luck using a user agent switcher in these cases. Might be worth a shot.

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9 points
*

You’d think government websites of all places would have compatibility with most popular browsers.

lol, I would never ever think that. government sites are just the worst fucking feverish web nightmare that exists, at least here where I live.

it’s like they deliberately choose people for this kind of work whom never seen computers in their life before and think Internet is just an energy drink you buy at the gas station.

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85 points
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I’m pretty convinced that a country with an annual military spend of almost three quarters of a trillion dollars can afford to QA their web services in at least the latest versions of the five major browsers(1). Anything less might be seen as corporate favouritism.

(1) Chrome, Firefox, Edge (so Chrome), Safari, and Opera (so also fucking Chrome, apparently) were the five I’m thinking of but I’m open to persuasion if anyone’s got a better list

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32 points

Even Opera is now Chrome…

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10 points

And the last reason to even consider using it goes out the window 🙄 Thanks for the heads-up.

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15 points

Not to even mention the fact a Chinese company owns Opera. Why is it even being considered?

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24 points

Opera, chrome, but with CCP data theft and monitoring

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21 points

Bold of you to assume there’s QA happening on govt UIs.

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6 points

I don’t think the issue is if it can afford it. The question is what constitutes a major browser.

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2 points
*

Obviously, but that is a self-reinforcing loop. I’m not suggesting that government websites drive the most traffic or anything, but the government is kind of special as an entity. In several other areas the US government is bound to show no preferential treatment to vendors or other entities, such as in public broadcast TV or awarding government contracts. I don’t think “internet browsing software” is one such covered area, but forcing people to use one browser to access their websites is pretty equivalent in this day and age, so if they drop support for Firefox a lawsuit might change that.

My point with the money is that a whole team of highly skilled QA professionals isn’t even a rounding error on that kind of balance sheet, but thinking about it further there’s a solid argument to be made that supporting a variety of web browsers for government web services is in the interest of national security. In that case they could pull the money from the military budget for the project.

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60 points

So changing the user agent to chrome to fool websites that work shittier on non chromium stuff will ruin this metric?

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22 points
*

No, what this means is sites might start adopting features like PassKeys - a major browser feature that works in every browser except FireFox and one where you just might not be able to access the service, at all, unless your browser has support.

(Passkeys are a replacement for passwords - essentially the idea is to take the technology commonly used for second factor authentication and use it as your “first factor” instead)

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40 points

PassKeys - a major browser feature that works in every browser except FireFox

So… Chrome and Safari? Because the rest of browsers are just rebranded Chrome.

I’m not particularly a fan of passkeys, because I’m fairly happy with my password manager, but personal opinions apart, just because Google and Apple decided to implement a feature, that doesn’t make it an standard.

This is why Chrome having the web engine monopoly is such a big problem. They can implement whatever they want and because it will also be adopted by Edge, Opera and others, it seems to automatically be considered a web standard and websites will start using it even when the other major independent browser (Firefox) hasn’t implemented it.

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14 points

Isn’t that what password managers are for? People don’t store credentials in browsers, not sure why they’d start for passkeys when password managers are rolling out support.

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16 points
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People don’t store credentials in browsers

Yes they do - every browser asks users if they want to remember the password they just entered. Many people say yes, I do too for most cases - it is very convinient.

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8 points

God this reminds me that it took Firefox forever to support security keys natively. I hope PassKeys are implemented quickly in Firefox if they take off.

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26 points

a major browser feature that works in every browser except FireFox

Funny cause it works fine in my browser with a bitwarden plugin. I don’t need and actually REALLY don’t want my browser handling my passwords… or passkeys… or whatever the fuck authenticates me.

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8 points

I use 1password for passkeys on FF, works great.

I know your point is native, just want to point it out.

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6 points

Maybe its because I’m on Nightly but PassKeys work natively for me on Windows 11 with Firefox already

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8 points

I’m using passkeys in Firefox everyday just fine.

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2 points

No, what I mean is “metric” as in data about users per browser.

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2 points

it wouldn’t do anything if chrome was the next fallback that it was coded for anyway. worst case parts of the site don’t render correctly.

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