Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.
Tell me you know nothing about front or backend webdev…
It’s almost like buying and refunding are two completely different processes that are handled under entirely different protocols by credit processors, and one part working has no bearing on whether or not the other part works.
Regardless of how these protocols may be handled, they advise customers to use the refund option within the order screen on the website, which is what I did.
If it’s broken, why even direct people there? I wouldn’t expect a half-working website from one of the largest retailers on the planet.
Huh, weird, you know I seem to only have “technical issues” about understanding how in capitalism you have to actually purchase the products you take from shelves when I am exiting Walmart stores.
Once I get near the door I just get all of sudden get confused about thinking that Walmart must be a government run care facility, I mean taxpayers subsidize Walmart’s entire workforce because they don’t pay a living wage to any of them, can you really blame me for my confusion?? Sometimes I end up thinking crazy thoughts like Walmart wants me to take some things for free because they feel sorry for obliterating the local businesses I used to frequent in my community (and the associated good quality jobs).
Sometimes confusion gets the best of us I guess, we are all fallible people including Walmart™ which as we all know, is indeed a person.
It’s probably a feature, not a bug.
See: Dark Pattern (to be specific, Roach Motel)
Been using WM pickup service since the start of the pandemic. I’ve a browser that flushes cookies, so I have to sign in every time I order. They demand 2FA, but I discovered if I had $20 or $30 of groceries in my cart before I signed in, all of a sudden a password was enough.
Also the quality has gone down steadily the whole time I’ve used them. Dented cans, old eggs and wilted produce. It’s gotten to the point where I don’t buy anything fresh from them unless I can’t get it elsewhere.
I’d like to take this opportunity to make an honorable mention of Planet Fitness, LegalShield, and BeenVerified for all having functional purchase and subscription systems yet forcing me to cancel my subscription either through writing or by phone. I will never use any of these again.
Walmart is already on my boycott list, alongside Kroger.
