I actually think the Google LLM produced a really good summary of trade-offs. I didn’t choose a laser printer because it’s more expensive and larger and I don’t print very often. I got the Canon TS702, which has AirPrint and cheap knock-off ink available on Amazon. The older Verge article mentioned seeing Brother printers in the background of video calls. You won’t see a printer in my background, it fits in a cabinet. Why would I want a huge appliance that I use once or twice a month sitting on a table top in the background of my video calls?
If you can find an inkjet that removes the ink-racket of the business model, it’s a really good value. The company making the printer maybe even loses money on it. That’s a win in my book.
Infrequent printing is actually a reason to choose laser though. Toner cartridges are already dry but I have had to refill ink enough times due to dried out that the money could have bought three laser printers. That is only partially affected by the “no black print until you replace cyan ლ(ಠ益ಠლ)” thing.
Yeah IDK what they’re talking about, I’ve got a 8yo cartridge in a 19yo printer. When’s the last time you saw an inkjet last that long?
Weird thumbnail. Why is the printer pixelated, but the logo is super crisp?
For whatever reason, it’s intentional (the text says “A blurry photo of a Brother laser printer.”) Maybe just saying any Brother is fine as long as it’s a Brother?
All printers are bad and the Brother Printers are consistently the least bad.
What makes you say Brother printers are bad? I’ve had no complaints with them at all.
Maybe “bad” is the wrong term. But every printer - Brother included - has its own little set of firmware to maintain and special connection protocols to support. The interface between OS and printers, generally speaking, sucks. Wifi connections are unreliable. Its very easy to get into contention with multiple devices. And that’s for a simple little household printer.
Talk to my IT staff about how much of a pain in the ass commercial printers are. More machines, each machine has to connect to multiple printers, and the software to handle these cases generally sucks. Brother’s are the least-bad, but they’re still annoying to configure and periodically unreliable to access.
I can add that we have two Bother multifunction laser machines at work (in addition to three of the venerable HL-2360’s) and the fucking things will lose scanner association with the PC’s in our office at the drop of a hat, all the time, for no identifiable reason. And there is no way to reassociate a printer with a computer short of uninstalling and reinstalling the driver package, after which point it’ll inevitably cack itself in a week or two anyway.
The things print just fine but getting them to scan is like pulling teeth. Everyone in our office but me is afraid of the scanners on top of the things now, they can never figure out how to make them work, and even when they do it right we invariably found that their computer has magically and silently lost connection with the scanner component – and only the scanner component. The software side of these things is garbage.
The software side of all printers is probably garbage, as you say. For instance, my Canon ImageClass at home scans just fine, but there’s no way to make it do double sided scanning through the sheet feeder by default, or from any preset or option the screen on the printer itself. You have to set up a custom preset via the driver tool on a PC, it can only remember two presets, and you can’t rename them. So you just have to know that “Custom 1” is double-sided-scan-from-sheet-feeder-and-make-it-into-a-pdf. You can set it up to do a different thing in “Custom 2,” and then just fuck you I guess if you ever need to do a third thing.
Etc., etc.
We got one over a year ago and it’s been nothing but a dumb appliance for us - it just works.
I’ve got a Brother laser printer myself last year, and I like the printer, but I’ll agree their software is bit of a hot mess. I used to have an old Canon multi-function laser printer that wasn’t locked to 1st party toner, and their software was much easier to install and use. But it finally broke down after >10 years of moderate use and the new models are reportedly DRMed, so Brother was the only decent option.
I have a consumer grade Brother and it’s pretty good, but it has stuff I just can’t fix:
- wireless G only - it has Ethernet, so it’s fixable
- scan to PC doesn’t seem to work - I just use a USB drive, so it works
- copies and scans use the built-in display, so if that breaks, I’ll probably be SOL
It’s about as good as a consumer printer gets. I paid $150 or so for it, and it has lasted 8-ish years so far without any issue (I only remember one jam, which took 5s to fix).
But I’d like it so much more if it had open firmware and open schematics. If it did, I could probably fix each of the above issues, as well as implement a ton of cool features. I’d start by making the web page a lot better, making scan to my Linux desktop work, and override the stupid low toner check.
So I’m satisfied, but things could be better.
The industry has made us accept a lot of sub-par configurations, and we need to stop this.
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no more wifi. If you like it, put a cable on it. ACLs get simpler and spooky radio issues become a distant, comical memory.
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Whether it’s PDF or something better, find the body pushing for a common format and give them eyeballs and money. Make printers interchangeable again.
My Brother was giving a toner end of life message and refusing to print.
I took the toner end cap off via two screws and reset the gear toggle, and now it prints again.
Cool story.
I did it, but eventually it didn’t. So I gave in and replaced the toner.
I got nearly 3k prints from the starter cartridge, so not bad. My replacement should get like 25k. Given that I had the original for ~8 years, I don’t think I’ll ever need a B&W printer ever again.
I’ve got 2 brother printers, never had a problem. I’ve used Epson, HP and both were an absolute shitshow to setup
I got an HP because it was remote accessible, and had a scanner with a feed tray as well. It prints maybe 10 pages on a new cartridge. Costs 30 bucks for a new one. 3 dollars a page to print.
Bought a brother LaserPrinter that only prints B&W but at like 2000 pages. HP just does scanning now, nothing else
This is the best summary I could come up with:
It’s been over a year since I last told you to just buy a Brother laser printer, and that article has fallen down the list of Google search results because I haven’t spent my time loading it up with fake updates every so often to gain the attention of the Google search robot.
Pointing out that incentive structure and the culture that’s developed around it seems to make a lot of people mad, which is also interesting!
Both of them have reliably printed return labels and random forms and pictures for my kid to color for years now, and I have never purchased replacement toner for either one.
Neither has fallen off the WiFi or insisted I sign up for an ink-related hostage situation or required me to consider the ongoing schemes of HP executives who seem determined to make people hate a legendary brand with straightforward cash grabs and weird DRM ideas.
Don’t feel compelled to do it; my only ask is that you make this article go viral by sharing it in faux-outrage that the EIC of The Verge has published an article partially generated by AI, because after the buttons I am going to include a bunch of AI-generated copy from Google’s Gemini in order to pad this thing out.
Brother laser printers are strong contenders, especially for black and white printing needs, but weigh the pros and cons against other options like inkjets before deciding.
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