My current company’s IT team does not know what CAMM RAM is, does not recognise an nvme ssd inside a laptop, and still talk to us like we’re idiots. I hope you guys here are better than them!
The worst. Our IT is outsourced to some bottom-of-the-barrel garbage company, and they both have no idea what they are doing and work in a different timezone, so you have to wait a working day for responses like ‘did you try turning it off and on again?’. Everyone just emails the head of IT with their issues, which defeats the whole point of the system.
Same. At some point, I learned that the bottom-of-the-barrel garbage company, that does our IT support, is apparently one of the most successful IT support companies on the planet.
I guess, the way to get there, is to not actually provide IT support. You just have to get paid for it.
Yea, hire a bunch of underpaid undertrained peons to take support calls from the rest of your underpaid untrained peons. If an exec has a problem they get to bypass the helpdesk and go straight to someone that knows what they’re doing so they never see how bad things are. $$$
CAMM RAM is nowhere near mainstream yet so that’s understandable. NVME should be known though.
Don’t forget to praise them every day for your company not spontaneously combusting.
That’s a common reporting problem, there have been no “successful” attacks, you show value/work by making sure to note all the unsuccessful ones.
When things go right: “WHAT ARE WE PAYING YOU FOR?!?”
When things go wrong: “WHAT ARE WE PAYING YOU FOR?!?”
The secret to a healthy career in IT is to let things break just a little every once in a while. Nothing so bad as to cause serious problems. But just enough to remind people that you exist and their world would come crumbling down without you.
I get really fucking tired of justifying work. Like, I have delivered every single project I’ve ever been given ahead of schedule. But every time a new project comes up, higher level managers want all these update meetings to check up on the status, discuss risk factors that might prevent it from being delivered, and a bunch of other bullshit. You’re the risk factor, motherfucker, you and your meetings. Get the fuck out of my way and I’ll deliver it ahead of schedule just like literally every other project I’ve ever been in charge of. Quit feeling that you need to be involved! You don’t. You’re a road block that provides no value. Ugh!
If you’re ignoring all the risk factors, got no contingency plans or measurements against projected time and budget you have delivered everything on time and budget by luck.
If you already have those, those meetings should absolutely be a 30 min weekend meeting to check on status and what else you may need to keep delivering.
