The moment you walk in that door cause you are important and the world should cater to your every need. Let that manager know who is boss and greet them with a wry insult.
When your problem isn’t out of some minor inconvenience that totally doesn’t need a manager.
When you want to apply for a job.
Can you even do that anymore?
I’m mid-forties, and that was what you did circa 99, and I was taught how to do it.
But I can’t imagine a manager today wanting to deal with paper resume and walk-in application.
(Also, if I hand you my resume, it means I’m going to skip the job history fields on the application. I hope manager can read and critically think enough to notice the resume and get that concept. Otherwise, I don’t want to work for you.
McDonalds is bottom of the barrel in terms of hiring. My co worker told me today he saw an application at mc dicks and the reason for leaving a certain job was “went to jail”. But ya know what? That won’t stop them from hiring you.
Let me tell you a little secret from the HR world: Every employer you’ve interviewed for is assuming you’ve been in jail. That’s why they ask about gaps in your work history. They can’t legally ask about misdemeanors, but they can ask about why you were out of work for two months back in 2017. By default, they assume that any gaps in your work history are due to jail time, and it’s up to you to convince them that they’re wrong during the interview.
Rarely, but:
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if whatever needs to be done actually requires the manager (refunds or such)
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if the person you’ve been trying to resolve the issue with is being obstinate, dismissive, or rude
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if something actually illegal is occuring (i did this once when I noticed that a gas station was charging more than their listed price on the sign, guy immediately fixed it and comped me my fill cuz that’s super illegal)
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if workers are jeopardizing safety of other people. Don’t tell the worker to stop, get a manager to do it and note that they’re doing something unsafe.
And, most importantly:
- when you catch an employee smoking a joint outside and they refuse to share
When you demand a pay rise. Preferably your own manager.
