10 points

Supposedly AI is going to take all the jobs and yet it still can’t do this task which it seems perfect for. Sure, eventually AI will get good enough to do it in the future, but there is just way too much hype given the reality of the current situation. This is a job that fast food workers are already required to do in addition to other duties, so it’s not like it’s labor saving from the company’s perspective either.

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5 points

There is no certainty that LLMs can overcome the current limitations they are stumbling on.

I think developments in AI will come but there is no guarantee they will. They seem to be suffering from the Pareto Principle just like self-driving car ML models and this despite huge investments.

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3 points

100% this. The base algorithms used in LLMs have been around for at least 15 years. What we have now is only slightly different than it was then. The latest advancement was training a model on stupid amounts of scraped data off the Internet. And it took all that data to make something that gave you half decent results. There isn’t much juice left to squeeze here, but so many people are assuming exponential growth and “just wait until the AI trains other AI.”

It’s really like 10% new tech and 90% hype/marketing. The worst is that it’s got so many people fooled you hear many of these dumb takes from respectable journalists interviewing “tech” journalists. It’s just perpetuating the hype. Now your boss/manager is buying in =]

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2 points

Breakthroughs are so interesting and the reason predicting the future of tech is so hard. Text embedding and “Internet scale” training are likely the things that allowed this AI boom and the amazing initial results.

I think many people see AI (and other tech) moving linearly from the current point forward but any software developer knows this is rarely the case. And no one can predict the next breakthrough.

It doesn’t help the hype and confusion around ML/LLM/AGI. And because on the surface LLMs seem intelligent people misunderstand their capabilities (much like politicians). They certainly have fantastic uses just as they are now but a lot of people are overly optimistic (or pessimistic depending on your point of view) of our new “AI overlords”.

Personally, LLMs are absolutely amazing at supporting me in my professional writing. I don’t let it do my work but it helps me play around to find a better way to express some things like if I had a sparing writing partner.

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3 points

It wasn’t working.

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13 points
*

Why not just have a touchscreen menu then? You already need large screens so people can confirm the AI recorded their order correctly and this will skip the need of a person manning the drive through menu. You could even include options to “hold the pickle”, etc.

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6 points

Or like a mobile app that works reliably and doesn’t completely suck?

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1 point

Yes, 👍 apps.

The issue with touchscreen kiosks is that some have short arms.

On another note, I get the benefits of computer-voice-operated drive-thrus. No need to use your phone. If your phone’s 🔋 is 3%, you can still buy food.

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7 points

Or a mobile app that doesn’t force people to waive their rights to sue on October 23rd, 2023

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3 points
*

This would also be nice. Usually, I only order fast food if I can place a call first (Indian, Chinese, Mexican, Pizza, etc). Grubhub fees are ridiculous or and apps are always taking your data.

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2 points

I’ve often wondered this, they have them inside all the stores here but not on the drive throughs

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2 points

Maybe it’s an issue of weatherproofing, or maybe vandalism?

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1 point

ATMs have tackled both issues for decades.

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5 points

Maybe, but they already have screens there so this wouldn’t change much. I guess reaching a screen from your car could be a bit awkward though.

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11 points

I feel like the Ai hype bubble is about to pop. It’s semi decent at some things but that’s about it.

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6 points

Whenever I need a new profile picture for my TTRPG character, absolutely. Anything else? No thanks.

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6 points
*

speaking as someone who worked a drive thru window during morning rush: LET THE FUCKING AI WORK THE DRIVE THRU

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