Hi, average user here, I’ve been daily driving Linux (primarily Ubuntu) for a decade or more. Most of my life in a computer is spent in a web browser, word document, or maybe a spreadsheet. Even at my office job it’s the same, except for some proprietary time tracking and billing software. I’d imagine 90 percent of consumers spend the vast majority of their time on computers in the web browser. Most people don’t mess around with much beyond that.
I just don’t understand what is lacking in the Linux user experience. It’s not any different from a Windows user learning to use a Mac computer. Figure out how to connect to wifi, figure out how to mess with the volume, open a browser and that’s it.
I’m sorry, but I kind of doubt you are what I consider a “normal user”, seeing as you’re in a technology community on Lemmy. Just the fact that you are here indicates a higher than average tech literacy.