By Jeremy Hsu on September 24, 2024
Popular smart TV models made by Samsung and LG can take multiple snapshots of what you are watching every second – even when they are being used as external displays for your laptop or video game console.
Smart TV manufacturers use these frequent screenshots, as well as audio recordings, in their automatic content recognition systems, which track viewing habits in order to target people with specific advertising. But researchers showed this tracking by some of the world’s most popular smart TV brands – Samsung TVs can take screenshots every 500 milliseconds and LG TVs every 10 milliseconds – can occur when people least expect it.
“When a user connects their laptop via HDMI just to browse stuff on their laptop on a bigger screen by using the TV as a ‘dumb’ display, they are unsuspecting of their activity being screenshotted,” says Yash Vekaria at the University of California, Davis. Samsung and LG did not respond to a request for comment.
Vekaria and his colleagues connected smart TVs from Samsung and LG to their own computer server. Their server, which was equipped with software for analysing network traffic, acted as a middleman to see what visual snapshots or audio data the TVs were uploading.
They found the smart TVs did not appear to upload any screenshots or audio data when streaming from Netflix or other third-party apps, mirroring YouTube content streamed on a separate phone or laptop or when sitting idle. But the smart TVs did upload snapshots when showing broadcasts from the TV antenna or content from an HDMI-connected device.
The researchers also discovered country-specific differences when users streamed the free ad-supported TV channel provided by Samsung or LG platforms. Such user activities were uploaded when the TV was operating in the US but not in the UK.
By recording user activity even when it’s coming from connected laptops, smart TVs might capture sensitive data, says Vekaria. For example, it might record if people are browsing for baby products or other personal items.
Customers can opt out of such tracking for Samsung and LG TVs. But the process requires customers to either enable or disable between six and 11 different options in the TV settings.
“This is the sort of privacy-intrusive technology that should require people to opt into sharing their data with clear language explaining exactly what they’re agreeing to, not baked into initial setup agreements that people tend to speed through,” says Thorin Klosowski at the Electronic Frontier Foundation, a digital privacy non-profit based in California.
Okay. So how do we turn it off!? I’ve read nothing in my Samsung manuals about this “feature” and here no instructions for turning it off.
Just don’t hook it up to your wifi. Don’t use any of its included apps. If you must stream get a separate device to do it.
This is the correct answer. I actually disabled LG’s version of it when I first heard about it. A few months later it had been reactivated in an update, so I just factory reset it and connected an old laptop.
You can’t trust anyone — corporation or government — to protect or respect your privacy. Ever. If it’s not open source and E2EE, assume that a criminal is going to view and process it for profit.
No it is not the correct answer! The correct answer is to put the CEOs who perpetrate this criminal shit in prison for millions of counts of hacking and stalking!
Merely shrugging and implementing a technological workaround is not an appropriate response to someone perpetrating a felony against you!
I have a Samsung smart TV that is not connected to any networks, and every few days it will display a ‘detecting device’ loading screen when switching to my input that fails after 30 seconds or until I cancel it (canceling does not seem to impact its functioning)
I have no evidence but I strongly suspect this to be related to attempting to record and send device data to a remote server.
Question, what separate device is best and most privacy focused? I just imagine getting a firestick, google Chromecast, etc would also give away data?
There are some open-source systems for media PCs.
Kodi seems to me to be popular, though I don’t use a media PC myself.
You’ll need to have the technical knowledge to install it yourself.
It still can connect to untrusted wifi access point (without password protection). So also try to go to: Settings Menu -> General & Privacy -> Terms & Privacy -> And there is a whole list of privacy setting. Try to find the option to: Do not agree with all. Or you need to manually disallow each privacy option… Good luck!
You’ll have to insulate your home from any outside unsecured wifi and compatible devices to stop some of them from networking.
I got an LG because despite how it looks, you can just refuse to agree to a bunch of their privacy agreements and be fine. It’s not perfect, but it’s a hell of a lot better than it would be otherwise, and miles ahead of Samsung’s lack of options.
I have come to realize this and have declined all the T&Cs except for like 3 that you just have to accept to make it function.
https://blocklistproject.github.io/Lists/ the Smart TV list under their beta lists.
They’re getting smart to that and are starting to hard code server IPs, circumventing any DNS you have in place.
I love my Samsung because I never gave it the wifi credentials.
Dumb TV is better. My PS5 can do everything I want and I already give all my metrics to them just playing it
Hello 8th person I’ve had to explain this to: they still connect to stuff. Even if you disable WiFi on the Samsung TV they can mesh network with other TVs in your neighborhood or with your phone (Samsung is particularly pushy about wanting you to install and connect your phone).
You know that part of the manual that tells you to connect the TV to the Internet?
Don’t do that.
If there are open wifi networks near your TV that you can’t lockdown, you’ll want to confirm it your make/model is known to automatically connect to those, and then take whatever mitigation steps are justified for your own use case.
For example, if you have multiple TVs, maybe you can swap models around based on their capabilities and location, or look up the schematic for the TV and see if it’s easy to block it’s internal antennas.
Or maybe that seems like too much of a hassle and you just say fuck it, and don’t worry about it. Which is always an option, because given how much data already gets sucked up by surveillance capitalism, my evening TV viewing habits have to be some of the lowest value data points, as I already block ads and avoid all ad supported services.
Okay. So how do we turn it off!?
This is probably not the reply you want, but as someone who (in the past 40+ years) has never owned a TV, I simply can’t refrain from asking: Have you considered simply not owning a TV?
“I keep overcooking my steak, any advice?”
“I haven’t had meat in 40 years, have you considered simply going vegetarian?”
Edit: FYI the key to cooking a good steak is salt, butter, and to flip it every 30 secs, until you’ve reached your preferred level of doneness. If you’re really trying to impress, and don’t care about a heart attack, you can also baste with butter in between each flip.
Now, learning how much time it takes for each different type of cut and the variations within, that mostly comes with experience.
You can go to Settings Menu -> General & Privacy -> Terms & Privacy -> And there is a whole list of privacy setting you automatically agreed with (which you didn’t). However, you should find an option for: Do not agree with all. Or you need to manually disallow each privacy option… Good luck!
wtf?
LOL “if it was opt-in, no one would do it!”
no fucking shit. there is nothing worth watching that i would buy a smart tv for
One issue that has come up recently in discussions on here is that it’s hard to get dumb TVs or computer monitors in large format in 2024.
Not impossible, but surprisingly difficult. I went looking for a large computer monitor for some user who wanted a large one. I eventually found an older one on Amazon still for sale, but it’s not that easy to get large computer monitors, which I think is part of what drives people to use smart TVs as computer monitors.
You can get projectors, but that’s not what everyone’s after.
A smart tv without an internet connection is usually close enough to a dumb TV. It’s not like your TV needs regular security updates so leaving it off your home network is fine.
I do not know how true it is, but I’ve heard that some of them will create a mesh network if your neighbor has the same brand and it’s connected to the internet.
I’ve always meant to look into it but I have big dumb TVs that work for now.
if it was opt-in, no one would do it!
Which should be telling them that not only does no one want it, but maybe just maybe we already paid for your fucking TV. Either raise the price or stop being so fucking goddamn greedy to the point that you force us to make the government force you to stop.
Of course the bought and paid for US government won’t, but hopefully EU governments will.
Never connect your tv to the internet.
Is there evidence of this happening?
And if so, I think I would just plug it into an old router via ethernet with no external connectivity.
Something doesn’t add up. How can a TV take 100 Screenshots of 4k content per second? No wifi has that bandwidth. No embedded processor has that capacity.
I’m with you, I think it’s probably BS. But I suppose it could be taking highly compressed low resolution snapshots.
I agree. I’m the OP, but not the author of this article. I do believe this author doesn’t know what he is talking about. After looking at the study, it seems it does record data at 500ms interval. However, only in intervals of 1 time per minute 8kB of data is sent back, meaning its only some kind of meta data.
It doesn’t need a 4K screenshot. It needs enough data/metrics from any given single frame to run it through analytics and an algorithm to tailor ads. Backend surveillance like this isn’t interested in fidelity to the human viewing experience. It needs identifying data. That can be had through a combination of low quality data scrapes done numerous times.
“Screenshot” is more like a metaphor here. Sort of like how your Apple or Google photos are “private,” but the data and analytics taken from them you’ve given away. It’s like if you told me I could look at all the photos on your phone and take as many notes and subject them to as much analysis as I wanted, but I promised not to actually physically keep your phone/photos. Probably makes you feel like your photos are securely still in your possession, but I got what I wanted. Your data is technically private, but my data about your data is mine.
Totally agree. It sounds like something was lost in translation here by the final edit of potentially some run though a llm for proof reading to dumb it down enough to either just make it more consumable, more clickbait or realistic both.
My guess is the actual research reported that it was 100s of packets per second (not screenshots) which is still a lot more than you would expect even for spyware. Either way it’s been well known that smart tvs are spyware ridden, I don’t need a paywalled service to tell me that.
I’m the OP, but not the author of this article posted.
After I dove deep into the study, the study said it records data at 500ms. And then it batches the data together, and only sent data once per minute back to Samsung. Between 8kB and 9kB of data per minute. So definitely not 4K screenshots.
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it doesn’t necessarily take full resolution images
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just because it can capture images a few hundred milliseconds apart doesn’t mean it’s continuously capturing images. It could be several in short bursts with a delay between groups of images.
You know when people say “I’ve only talked about this once, never searched for it, and then I got ads a few days later”?
What if it hasn’t been phones that were listening (despite Siri/Google Assistant/Alexa mis-identifying something as a wake-word being the most sensible explanation), but TVs?
I’m pretty familiar with how one particular brand of TV works, and you’re right, it’s absolutely not screenshots. It’s a handful of single pixels across the screen. By matching these pixels against known content it’s possible to identify what was being watched. Not too different than how Shazam can identify a song.
That’s not to say all TV manufacturers work that way.
