From the article:

When we went to our seats, the wait staff let us know that despite the fact that the previews were playing, we wouldn’t know until the movie actually started whether we could see the film or not. If it didn’t work, the screen would just turn black. Luckily, the film went through without a hitch.

61 points

“Sony is having trouble with their projectors”

Why not call it out for the bullshit that it is? “Sorry, but greedy bullshit capitalism has failed you as a customer. The lockouts they’ve put on their media to punish the honest users is doing its job once again to punish you. We sure hope this doesn’t lead you to find alternative ways to enjoy media without all of the DRM lockouts and garbage to punish you.”

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5 points
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Because I saw accounts elsewhere that Sony is only providing parts and support for these projectors now, and Alamo is changing vendors. They half assed it, not Sony.

These are all accounts I saw on The Verge and I cannot independently verify them.

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10 points

So Sony sold them projectors, locked down their media, and then forces theatres to buy new projectors every x number of years to keep up with DRM? Sounds like a lot of unnecessary waste…

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7 points

Sony is actual abandoning the industry so all the theaters with Sony projectors have to get new ones from elsewhere as Sony is only going to provide parts and support. I’ve been forced to deal with the “support” left for dead products many times, it’s always the absolute bare minimum designed to make you move away from the product finally so they can sunset the skeleton support crew

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7 points
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Good news! Sony has exited the business, and its basically Alamo’s fault they didn’t move faster on their vendor change.

These are all accounts I saw on The Verge and I cannot independently verify them.

I know these are issues with any tech but the amount of expertise and culture around 70mm film at least guarantees its continued adoption for some.

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36 points

Because if they wrote that down then they would never be able to put on another Sony movie ever again. They would be out of business in short order.

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0 points

Oh dear… So anyway lol

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25 points

I’m looking forward to another Spiderman origin story. I wonder how he got his powers

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0 points

He was bitten by a spider I believe, a spider which was gooey in some way.

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4 points

I hear they retconned it so that his powers came from shrewd exploitation of intellectual rights.

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6 points

If ever they enact Universal Healthcare in America. What will become of Spiderman?

His origin story only makes sense because Peter can’t afford to go to hospital.

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5 points

And which of his parents siblings died to teach him morality

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50 points

Fuck them. Alamo Drafthouse is a bad company who got bought out by a hedge fund. They treated their employees like they’re slaves. They used to make people clock out to clean the public bathrooms and theaters. Their justification “you get tips”.

All the food is gross and handled by the most subservient drug addicts or drunks they can find.

They replaced a lot of experienced management with fresh grad students who had no culinary experience and the blame was shifted to the back of house staff.

If you ate at any of them you probably ate stuff that fell on the floor because since the wait staff is afraid of both the management and the customer they’d take it out on the cooks who give free floor seasoning to impatient people when accidents happen.

I saw a cook impale their foot with a knife, the manager make fun of them, they rinse the knife, sanitize it in dish, and they chop up mushrooms with it. I reported it to the health inspector and my car’s windshield happened to get busted when the camera didn’t work.

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4 points

When did they get bought out?

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13 points

Only focusing on the knife thing. What else did you want them to do with it? xD

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7 points

Display it prominently as a warning to any other feet thinking of stepping out on them. Gotta make sure they toe the line. Third foot pun.

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5 points

Probably, the issue was that he asked for no mushrooms.

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5 points

Interesting thought experiment lol, what’s the difference between the knife stabbing a human vs an animal (meat)

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1 point

Humans are animals made of meat

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11 points

Nothing lol cleaning it and continuing to use it is the proper response. The human needs medical attention, the knife just needs soap and hot water

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19 points

Uhh relevant username?

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24 points

They created it specifically to post that.

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10 points

Similar experience when my local restaurant/bar theater got bought by regal.

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73 points

If only there was a technology that allowed theaters to play movies in an analogue manner that they were in 100% control of. That would be cool. Why hasn’t that ever been invented?

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81 points

Nothing wrong with digital, just the drm part that sucks

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15 points

Yeah, and freighting, protecting and maintaining 30mm films in cans is a pain.

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6 points

And the fact that your access can vanish for no reason at any time.

Also… internet crash. That’s going to be fun for folks.

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19 points

Maybe we’ll have that kind of technology in the future.

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10 points
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im looking at a future that no longer has any working film production equipment because nobody makes parts for such things

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5 points

Somebody’s collecting all those old projectors and celluloid and that person is going to be the coolest person in whatever city they are in depending on the celluloid they also collect.

In fact — in Portland — a big assed projector would go over huge even today.

I think people are sick to death of the magic of digital streaming.

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1 point

There are lots of things that can go wrong with film.

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1 point

Yes — but local projectionists maintain the ability to restore the ability to present the films.

When corporations are in charge of everything, humanity is a powerless minion holding its icky tiny gruel filled bowl and whining, “please, sir, May I have some more.”

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1 point

The film caught fire when I saw Interview With the Vampire in the theatre. It was awesome.

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59 points
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I work at a movie theater and while we don’t use Sony projectors, we were told to check all of our certificates to prevent this from happening. This sounds like a communication issue to me. Someone didn’t do their job in time. Also in the article it says they wouldn’t know if the film would work until it actually played. If that is either an outright lie or the equipment is designed horribly. On the projectors we use which are going on a decade old, the playlist won’t even start if it can’t verify that all of the content is playable and unlocked. We can see when our certificates expire as well so if all of these certificates expired at the beginning of the year. The theater should have already caught that and had the certificates reissued. Keeping in mind that this wasn’t some sort of bug or glitch that nobody could have predicted, then disregard everything I said. DRM on movie theater. Projectors is an industry standard and all companies use it, not just Sony. Until the actual reason comes out, it’s hard to say. If it’s the certificates of the projectors themselves and not the movie keys which are two different things then yeah I could see how nobody knew what was going on. Especially if the projectors are discontinued. I do know that if our servers lose power and the CMOS battery goes dead, they will internally destroy themselves and never function again. This is to prevent piracy I assume.

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11 points

Sir, I must ask - what are the chances that emplpyee might steal a movie? Or is it not possible because of DRM?

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1 point

Probably very low due to the DRM. Cinema leaks are extremely rare since they are encrypted and all that.

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6 points

I guess if someone really wanted to they could even with the DRM but the DRM just makes it more difficult.

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3 points
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Not a cinema guy, but assuming those movies are encrypted with modern standards, it is practically impossible if you simply would steal the media. Could be done if you could tap into the original playback device where movie plays and pull decrypted copy out of it.

Edit: As per this AES 128 is used so good luck if you ever stumble upon an encrypted copy.

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4 points

I mean, my home is filled with ancient laptops that we use until they explode, its a pretty common occurrence when trying to watch something streaming the ads would load just fine but the actual show wouldn’t actually load. So… shrug

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28 points

I do know that if our servers lose power in the CMOS battery is dead and then they will internally destroy themselves and never function again. This is to prevent piracy I assume.

Holy shit, DRM needs to fuck off and die.

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9 points

Curious about something, maybe you know since you work at a theater. I seem to remember hearing that a theater has to pay royalties each time they show a movie and that newer technology can track and report this automatically. Does the latest technology automatically track this as I recall? And if so, would playing a movie as a test count as a showing?

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20 points
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While this certainly may be possible, I don’t think it’s tracked to that degree. Theaters pay to lease a film and the studio decides if there are special rules for being shown. Some smaller known movies have deals with the theaters to show the film at a very low cost in order to get people to watch it. On the first weekend most of the ticket profit goes to the studios and then every week the profit to the studios gets lower and the theaters get more of that money depending on what was agreed on. Some movies like the Taylor Swift concert film could only be shown after 12:00 p.m. and only Thursday through Sunday for example. Say there was a busy night and we sold out of a show, we could cancel a different show and play that sold out movie in another auditorium to fit more people in. This is fine for most studios except for Disney, if Disney finds out that you cancel one of their films to show a different film, they will not be happy. As far as I know we can show movies and definitely as long as we have the keys active for them and I don’t think the specific amount of time is reported back to the studios, we are just required to play it a minimum amount of times.

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8 points

Don’t fuck with the mouse?

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5 points

I’ve gotten bad keys from the studio before, usually when we were doing advanced screenings. It was a relatively quick fix… I think the longest delay was ~15 minutes. I never had to cancel a show because of it, certainly didn’t have to close the entire building.

For as much as I loved the convenience of digital, I really miss the days of 35 film.

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5 points

35mm was a whole thing and while I miss the nostalgia, I certainly don’t miss the upkeep and the problems with film. Digital is so much easier. I feel the biggest issue with digital is if a problem goes wrong, there’s really not much you can do outside of standard problem fixes. If it’s an internal issue. You’re just screwed until the technician can fix it.

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2 points

I agree that moving to digital saved so much time, and I’ll never miss brainwraps or thrown platters… but working booth shifts threading projectors were some of the happiest times I had running theaters.

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24 points
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or the equipment os designed horribly

I find this entirely believable. There’s a LOT of equipment out there designed for profit over user experience.

But you’re right, it’s not really worth speculating over.

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7 points

Not familiar with cinema projectors, but as I have gatherered from this forum problem is caused by KDM (used to decrypt movie) provider / reseller called Deluxe. Neither Sony or this cinema chain is at fault and problem indeed seems worldwide.

I do know that if our servers lose power and the CMOS battery goes dead, they will internally destroy themselves and never function again. This is to prevent piracy I assume.

Find it very hard to believe to be honest. Could this be simply some rumour from colleagues? Doubt any vendor would implement anything like this, drives could be simply encrypted to protect data if they ever get stolen.

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3 points

Yes, I deal with KDMs weekly but I’m not for sure if this issue was KDM related or if it was certificate related. As for the service destroying themselves, I’ve never personally seen it happen, but I’ve been told by upper management that they’ve seen it happen twice. I don’t really have any way to verify the information but it wouldn’t surprise me and I don’t see why anyone would make that up unless they really don’t want people messing with it, but it seems like such an unlikely scenario.

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21 points

I’ve seen very few leaks of digital prints intended to play in theaters on torrent sites. Either this DRM is unusually effective or pretty much unnecessary.

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17 points

The staff commented “we can only know if it works when the movie starts”, and this sentence is let me thinking “expensive royalties would be automatically paid every single time the play button is pressed”

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1 point
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Deleted by creator
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30 points

80% certain it’s DRM to stop theatre owners from pirating it between each other and not to stop the public from having those copies

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15 points

Come to think of it there’s probably something to make sure theaters are completing the number of contractually obligated screenings too. Like a 3 person screening is probably a loss for the theater, but not revenue distributers want to lose out on.

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10 points

Yes, the amount of showings that a theater has is tracked. Certain movies are contractually obligated to show at certain times or a certain number of times a day.

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3 points

Why would a theatre owner help their competition?

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5 points

Multiple theatres owned by one mother company / investor / whatever you get what I kean

Buy the rights for one location/franchise to run it then copy to your other locations to save cost

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